Workforce Skills- Managing Conflict

Workforce Skills- Conflict Management -Any work situation involves juggling diverse tasks and interacting with a variety of different people. This course reviews the sources of potential conflict in the workplace along with effective conflict resolution strategies you can use to keep your work environment productive and professional.
Describe sources of potential conflict.
Identify the stages of conflict.
Recognize and use different approaches for handling conflict effectively.


1.0 Free CEUs for Physical Therapists